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Customer Service Representative (Swedish)
Image Icon Lithuania · Lithuania
Category Customer Service

JOB DESCRIPTION

  • Advising clients on various issues using email/voice support;
  • Outbound calls to clarify information or provide feedback to clients/partners;
  • Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
  • Solving complex issues, claims, helping the client in solving a critical situation;
  • Correct entry of information received from the client into the database.

REQUIREMENTS

  • Knowledge of Swedish language (B2-C1);
  • Knowledge of English language (B2);
  • To be both a sociable and friendly team member as well as independent task performer;
  • To be fast and able to work in dynamic work environment;

WE OFFER

  • Remote selection process;
  • Great work conditions;
  • Corporate training for all new hires;
  • Additional health Insurance after 6 month;
  • Active and fun corporate life throughout the year;
  • Career growth opportunities;
  • Schedule Mn-Fr: 9:00-18:00.

We are happy to hear from all applicants. Only chosen candidates will be contacted. By applying to this job application you are providing Teleperformance Lithuania your personal information.

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