Teleperformance Nordic is one of the largest customer service providers in the Nordic countries with over 1,500 employees in contact centers across the Nordic region (Sweden, Denmark, Norway & Finland).
Teleperformance in Finland was established in 1982 and has grown to become one of the largest and most advanced contact center companies in the Finnish market.
Our services are tailored to individual requirements and needs, and include omnichannel customer service (including social media) and Customer Relationship Management (CRM), customer acquisition, back-office processing, debt collection, multilingual services, and technical support.
At Teleperformance in Nordic, our goal is to hire the right people through a dynamic recruitment process and then to continually develop their career so that they exhibit a knowledgeable, strong, confident, and positive culture.
Our modern offices in Finland have a dynamic culture and are conveniently located, with accessible transport links. For stability, we use state-of-the-art technology from the world's leading suppliers. We have advanced IT and telecommunications infrastructure, which forms part of our delivery of excellent customer service. Our stable framework can deliver on any small or large programs across a vast number of industries.
We constantly invest in research and development to get a deeper understanding of customers’ thoughts, behaviors, and needs, across different countries, industries, channels, and generations. Our knowledge, technology, and market expertise, built through years of experience, allow us to successfully provide unique interactions all over the world.