We take care of your customers and their payment obligations while taking care of your business.
AllianceOne is a Teleperformance company that offers a complete range of collection services and contact center solutions designed to meet our clients' diverse needs. We have built an infrastructure of operational sites around centers of excellence specializing in specific market areas, and/or portfolio segments.
This infrastructure allows us to deliver programs ranging from outbound calling campaigns to inbound call answering and fulfillment services. We provide both first- and third-party services, incorporating a wide range of cost and service options that take full advantage of both domestic and international labor markets. In addition, we are able to service accounts throughout the revenue cycle.
Financial services
Telecommunication services
Education and government services
Utility and healthcare services
We are committed to developing the right program for your particular portfolio.
As the global leader in the Accounts Receivables Management industry, we have worked with major companies in different segments. Our Account Receivables management teams quickly contact customers in debt situations, identify the cause of non-payment, and implement a contingency payment plan consistent with your customer care and service strategies.
We perform welcome calls, non-voice BPO services, first-party collections, third-party collections, and primary and secondary recovery services. AllianceOne specializes in managing, analyzing, and acting on customer data to recognize and minimize risks, efficiently collect payments, and develop stronger customer relationships.
We leverage market-specific expertise.
Vertical market-specific data and our approach allow concentrated focus on each market and line of business, with operations supported by a dedicated decision analytics team. We provide industry-leading technology and access to expanded global operations.
Industry/Client-Specific Strategies We work with our clients to create programs that match their specific portfolio characteristics.
Proprietary Client-Specific Analytics Our Analytics team will review our client's portfolios to adapt the company's proprietary analytics, ensuring optimal performance.
Innovative Process Development Programs As a leading provider of receivables management, we are committed to investing in the development of emerging technologies and processes.
We leverage market-specific expertise.
Vertical market-specific data and our approach allow concentrated focus on each market and line of business, with operations supported by a dedicated decision analytics team. We provide industry-leading technology and access to expanded global operations.
Industry/Client-Specific Strategies We work with our clients to create programs that match their specific portfolio characteristics.
Proprietary Client-Specific Analytics Our Analytics team will review our client's portfolios to adapt the company's proprietary analytics, ensuring optimal performance.
Innovative Process Development Programs As a leading provider of receivables management, we are committed to investing in the development of emerging technologies and processes.
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